"Consumers Prepared to Ditch Brands After Cybersecurity Issues"

According to Vercara, businesses faced about 800,000 cyberattacks in 2023, with over 60,000 of them being Distributed Denial-of-Service (DDoS) attacks and 4,000 falling victim to ransomware. Consumers have nuanced perceptions of cybersecurity incidents and are oftentimes unaware of their role in maintaining cyber hygiene within a business. These findings highlight the importance of brand trust in the digital landscape, with 75 percent of consumers expressing their willingness to cut ties with a brand after any cybersecurity incident. Earning consumer trust is difficult, especially after a successful cyberattack. Sixty-six percent of US consumers would not trust a company that suffers a data breach with their personal information, and 44 percent link such incidents to a company having poor security. This article continues to discuss key findings regarding consumers' perceptions of cybersecurity incidents.

Help Net Security reports "Consumers Prepared to Ditch Brands After Cybersecurity Issues"

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