"Cisco Patches Critical Vulnerability in Contact Center Products"

Cisco on Wednesday announced patches for a critical vulnerability in Unified Contact Center Management Portal (Unified CCMP) and Unified Contact Center Domain Manager (Unified CCDM).  Tracked as CVE-2022-20658 (CVSS score of 9.6), the issue exists because there was no server-side validation of user permissions, which allowed an attacker to submit a crafted HTTP request to exploit the bug on a vulnerable system.  Cisco stated that a successful exploit could allow the attacker to create Administrator accounts.  With these accounts, the attacker could access and modify telephony and user resources across all the Unified platforms that are associated with the vulnerable Cisco Unified CCMP.  Cisco also noted that an attacker would need to have valid Advanced User credentials to successfully exploit the vulnerability.  The security flaw was addressed with the release of Unified CCMP/ Unified CCDM versions 11.6.1 ES17, 12.0.1 ES5, and 12.5.1 ES5.  Version 12.6.1 of the software is not affected.  Cisco says it is unaware of the vulnerability being exploited in malicious attacks.

 

SecurityWeek reports: "Cisco Patches Critical Vulnerability in Contact Center Products"

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