"Visibility Into Communications Remains a Worry for Compliance and Security Chiefs"

According to a new report from Theta Lake, 66 percent of security and compliance leaders are concerned that their employees are using unmonitored communication channels. Theta Lake's research found that 67 percent of respondents anticipate an increase in the use of collaboration tools and popular platforms such as Microsoft Teams, Zoom, Webex, Slack, and RingCentral. Employees also prefer the feature-rich tools available through these platforms to legacy methods of communication, with 81 percent using chat and 63 percent using video as much or more than email. According to the findings of last year's report, the ability to transfer files via chat (52 percent) and share links in chat or on screen (41 percent) remain the riskiest features. Modern communications platforms are difficult to manage for compliance teams using legacy archiving solutions. Eighty-five percent of organizations report difficulties retrieving records, and 33 percent use significant manual resources to search multiple systems and modes of communication. At the same time, 52 percent find it difficult to search modern communication channels outside of traditional email methods, putting them at risk of fines and sanctions for failing to provide timely, complete data for investigations or other compliance purposes. Another 39 percent of respondents cite gaps in coverage as a major challenge with their current archiving tool. This article continues to discuss key findings from Theta Lake's 2022 Modern Communications Compliance and Security Report.

BetaNews reports "Visibility Into Communications Remains a Worry for Compliance and Security Chiefs"