"55% of Surveyed Healthcare Workers Believe Security Policies Keep Up With New Tech"
Salesforce surveyed over 400 healthcare employees to explore perceived weaknesses in healthcare security programs. As generative Artificial Intelligence (AI) and other new technologies gain popularity, security experts face the challenge of keeping up with the security risks these new tools bring. Almost a quarter of Salesforce survey respondents believe generative AI tools such as ChatGPT or DALL-E are safe to use at work. Furthermore, 15 percent of respondents said they have already tested these technologies. However, despite increased interest in these developments, only 55 percent of respondents felt their organization's security policies were keeping up with emerging tools and technology. Cybersecurity risks will continue to evolve as more patient data is stored and transmitted online. Healthcare workers are essential to the security of patient data. Organizations could empower their workforce by cultivating a strong security-first culture that highlights the importance of security at all levels and provides secure digital tools. Most healthcare employees appear to grasp their duty to protect patient data, with 76 percent agreeing that patient data protection is their responsibility. Yet, about a third of respondents said they did not know what to do in the case of a breach, indicating a need for more security training and awareness. Over two-thirds of respondents stated their organization had a security-first culture, but only 31 percent were familiar with internal security practices. This article continues to discuss key findings from Salesforce's survey of healthcare workers regarding gaps in healthcare security programs.