"Hackers Could Read Your Hotmail, MSN, and Outlook Emails by Abusing Microsoft Support"
Microsoft has confirmed that some of its email service users were the targets of an attack sometime between January 1st and March 28th. Hackers were able to access the contents of users' email accounts through the abuse of Microsoft's customer support portal. Information such as the subject lines of users' emails, who users have communicated with, and more, were accessed by hackers. This article continues to discuss the details of this incident and how Microsoft responded.
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