"Baltimore's 911 Dispatch Hacked, CAD System down for 17 Hours"

Baltimore's 911 system recently faced an attack, which took down its computer-aided dispatch (CAD) system for 17 hours. The attack significantly impacted efficiency as details pertaining to incoming callers had to be relayed to dispatchers manually instead of electronically. This article continues to discuss the impact and responses to the attack, along with Vermont's 911 outage that resulted from a human coding error. 

CSO Online reports "Baltimore's 911 Dispatch Hacked, CAD System down for 17 Hours"