"Hotel Guests Locked Out of Rooms After Ransomware Attack"

A popular Scandinavian hotel chain has warned that a recent ransomware attack may have led to the theft of personal information related to bookings, while current guests are struggling with longer waiting times at check-in.  Nordic Choice runs around 200 locations across the region, with brands such as Comfort, Clarion, and Quality.  Nordic Choice claimed to have been hit last Thursday with a ransomware attack that impacted "the hotel systems that handle reservations, check-in, check-out and creation of new room keys." One guest took to social media to explain that hotel staff were forced to personally escort guests upstairs to their rooms because key cards were out-of-action.  Nordic Choice stated that the Conti variant was to blame. Conti has been responsible for large-scale attacks on Ireland's Health Service Executive (HSE) and an outrageous $40m ransom demand aimed at Broward County Public Schools in the US.  Nordic Choice stated that their investigations do not currently give any indication that data has been leaked but that they cannot guarantee that is the case. The information that the adversary may have accessed consists of names, email addresses, telephone numbers, dates of the visits, and any information that guests may have provided in connection with their visit. The hotel chain said it had not sought to engage with its attackers.

Infosecurity reports: "Hotel Guests Locked Out of Rooms After Ransomware Attack"