"Publishing Giant Macmillan Still Unable to Process Orders After Ransomware Attack"
The publishing giant Macmillan is trying to recover from a ransomware attack that prevented it from electronically processing orders. Although no ransomware gang claimed responsibility for the attack, employees took to Twitter to discuss the incident. The ransomware attack resulted in employees not being able to access their emails, files, or company systems. Customers were informed via email by Macmillan's field sales staff that they were unable to handle, receive, place, or ship orders. This is not the first time a library or book publisher has been the target of ransomware. The popular German library service Onleihe, which lets users borrow and rent e-books, electronic newspapers, magazines, audio books, and music from more than 200 libraries throughout Germany, Austria, Switzerland, Italy, Liechtenstein, Denmark, Belgium, and France, was attacked in April by the LockBit ransomware group. This article continues to discuss the impact of and response to the ransomware attack on the US publisher Macmillan and other ransomware incidents faced by book services.