"Study Shows Challenges to Protecting Privacy of Library Users"
According to the first study of privacy practices and challenges in public libraries led by University of Illinois Urbana-Champaign information sciences professor and cybersecurity expert Masooda Bashir, librarians have historically taken a firm stand on protecting their patrons' privacy, but how well they do this varies based on certain factors. Bashir and her research group conducted an online survey of public library employees across the US, asking about employee training, secure storage methods, how data breaches were handled, and more. According to the library employees who participated in the survey, the biggest challenge in protecting patron privacy is the lack of training and technical knowledge to identify privacy vulnerabilities and take measures to minimize them. This article continues to discuss key findings from the study "Patron Privacy Protections in Public Libraries."
Submitted by grigby1