"What the Baltimore Ransomware Attack Means for Incident Response Communications"
Baltimore has yet to recover from a ransomware attack, which has disrupted resident activities such as paying utility bills, obtaining business licenses, selling homes, and more. Government email accounts and city business functions are still not able to be used and conducted by city workers. A lesson to be learned from the Baltimore ransomware attack is the importance of establishing alternative secure means for communication in order to coordinate incident response during a cyberattack. This article continues to discuss the impact of the ransomware attack on Baltimore, the lack of communication during the ransomware attack, the increased launch of ransomware attacks on cities, and the importance of having secure communications channels in the process of responding to cyber incidents.