"Massachusetts 911 Outage Caused by Errant Firewall"
"Massachusetts 911 Outage Caused by Errant Firewall"
It has recently been announced that a statewide outage of the 911 emergency response system in Massachusetts this week was caused by an errant firewall that prevented calls from getting to the 911 dispatch centers. The Massachusetts Executive Office of Public Safety and Security described the two-hour outage on Tuesday as a “technical issue” with its 911 vendor Comtech that was the result of a firewall installed to provide protection against cyberattacks and hacking.